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Knowledge baseOrders & invoicesCreate an order manually
Orders & invoices

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Create an order manuallyReview and update an orderFind invoices and receiptsSet up and review pre-ordersReview abandoned cartsFind your Chowdeck orders
Guide1 min readWeb dashboard

Create an order manually

Record a sale received outside your website, with customer and payment details.

Who this guide is for

Levah web dashboard. Available actions depend on your business type, subscription and staff permissions.

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Before you beginStep by stepWhat happens nextHelpful to know

Before you begin

  • Have the customer, items, quantities and actual payment details ready.

Step by step

  1. Open Orders → All Orders and choose the create-order action.
  2. Select a customer or use Add New Customer to enter their information.
  3. Choose the branch where relevant, select Currency, and add the items and quantities.
  4. Complete Payment Status, Order Status, Shipment Status, Payment Method and Sales Channel. Record Amount received where applicable.
  5. Review the order date, shipping fee, taxes, notes and totals, then submit the order.

What happens next

Open the saved order to check that its items, customer and payment information match the sale.

Helpful to know

  • Payment status records what has happened. Do not mark an unpaid order as paid.
  • If submission appears to fail, check All Orders before creating a duplicate.
Still need a hand?

Tell us what you were trying to do and where you got stuck.

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Keep learning

Review and update an order

Find an order and inspect its fulfilment and payment information.

Find invoices and receipts

Locate the documents associated with your sales.

Create a payment link

Prepare a payment request with an amount, currency and due date.

ON THIS PAGE

Before you beginStep by stepWhat happens nextHelpful to know
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